Manual (UK) Professional answering machine with time control, SMS service and message transfer Retell 540 office
Display symbols 10 Display symbols Answering mode switched on. Answering mode switched on, new incoming messages available. Playback Caller&apo
Retell 53 Thames Street, Sunbury on Thames Middlesex TW16 5QH England Tel: +44 (0)1932 779755 Fax: +44 (0)1932 780383 Email: [email protected] www
Display symbols 11 Entry (text) possible Notes on errors and operation Send/receive short message Switch on/off basic settings, software upda
Getting started 12 Getting started Parts supplied Your Retell 540 office package contains: • Retell 540 office • Telephone connection cable • Main
Getting started 13 4 If you want to record outgoing messages from an external source fit the trans-fer cable with the stereo jack plug to the "I
Outgoing messages 14 Outgoing messages General Your Retell 540 office has 5 individual outgoing messages (OGM 1-5) and one pre-configured outgoing mes
Outgoing messages 15 Recording an outgoing message Select the desired OGM using the selection button next to the OGM symbol. The selected OGM is d
Outgoing messages 16 Recording OGMs from an external signal source You can also record professional outgoing messages via the audio input from an exte
Outgoing messages 17 Checking OGMs Select the desired OGM using the selection button next to the OGM symbol. The selected OGM is displayed next t
Answering mode 18 Answering mode Ensure that sufficient incoming message capacity is available. If necessary delete individual or all incoming mess
Answering mode 19 Press answering mode again to switch off answering mode. Further incoming calls will not be an-swered. The standby status is displa
Playing back and deleting incoming messages 20 Playing back and deleting incoming messages Playing back new incoming messages Press playback. T
Playing back and deleting incoming messages 21 Repeating Press playback during playback. The last three seconds are repeated. Pausing playback Pr
Playing back and deleting incoming messages 22 Deleting all incoming messages Press stop. The display shows standby and answer-ing mode. 2s Pres
Monitoring/Personal info (memo) 23 Monitoring/Personal info (memo) Monitoring telephone calls You can record the content of important calls. Press
Monitoring/Personal info (memo) 24 Personal info (playback) You can record personal information via the in-built microphone. Press the selection b
Absence manager 25 Absence manager If you leave your office for a while, for example to attend a meeting, your Retell 540 office can inform your call
Absence manager 26 Press stop. The setting is complete, the LED in the answering mode button lights up and the display shows the absence time. Calls
Call list 27 Call list The last 50 calls received are saved in call list with their date and time. If the caller's telephone number is transferre
Call list 28 To delete an entry press the selec-tion button next to the delete sym-bol. The entry is deleted. 2s To delete the whole call list
Telephone book 29 Telephone book General The telephone book manages the names and telephone numbers of your business partners. You can save up to 100
Safety instructions 3 Safety instructions When installing, connecting and operating the Retell 540 office please observe the following instructions
Telephone book 30 If required change occupancy of the entry buttons by pressing the control button (up) (refer to p. 32, "Summary of possible ch
Telephone book 31 Enter the first digit of the call num-ber using the control buttons (up/down). Digits and special symbols are dis-played. The sp
Telephone book 32 Summary of possible characters Button Occupancy (ABC) Occupancy (abc) Occupancy (12!?) A B C D E Ä É a b c d e ä é è , . ? !
Telephone book 33 You can enter (up to 5) other letters for the search using the control button (right) and the correspond-ing entry keys. The corre
Telephone book 34 Personal OGM (call filter) You can assign each entry in the telephone book to one of the fourteen individual, recordable OGMs. If t
Telephone book 35 Vocal clip You can assign each entry in the telephone book to one of the fourteen individual ringing tones. If the telephone number
Telephone book 36 Dialling from the telephone book Each telephone number from the telephone book can be dialled directly from your Retell 540 office.
Telephone book 37 Automatic redialling /Automatic call back when engaged (CCBS) If the person you are trying to call is constantly engaged your Retel
Message function 38 Message function The message function enables a caller that knows the message code to leave a message even if your Retell 540 offi
Remote access 39 Remote access You can access your Retell 540 office remotely from anywhere in the world using the keypad on a tone-enabled (DTMF) tel
Button allocation 4 Button allocation Playback: Starts playback of incoming messages that have not yet been listened to. If pressed during playback i
Remote access 40 Remote access functions Playback ICM function To playback all ICM Press 3. The playback starts with the first re-cording. To pla
Remote access 41 Switching function To switch message transfer on/off Press * and 4 in succession. The current status "on" or "off&
Remote access 42 Message transfer function Changing the 1st call number for message transfer (only the first num-ber can be changed) Press * and
Remote access 43 To accept the target call number with-out executing the function press * and 8 in succession. The new target call number is play
Short messages (SMS) 44 Short messages (SMS) The SMS service allows you to send or receive SMS messages to other terminals. The messages are not tran
Short messages (SMS) 45 Registering and de-registering with your message center You have to register your Retell 570 office with your network provider
Short messages (SMS) 46 PABX before the call number (e.g. 0)! This is done in the "Settings/PABX/prefix" menu (refer to Page 80). Inbox If
Short messages (SMS) 47 You can scroll through individual entries using the control buttons (up/down). New, unread messages are marked with an arro
Short messages (SMS) 48 Outbox Press menu. The main menu is displayed. Press the selection button next to "Messages (SMS"). The messages
Short messages (SMS) 49 If required change the occupancy of the entry buttons by pressing the control button (up) (refer to "Sum-mary of possib
Button allocation 5 Selection button: Used to select from menus, entry fields and functions that are displayed next to the corresponding button. and
Short messages (SMS) 50 Sending a message (SMS) For a message (SMS) to be sent it is essential that something is in the outbox and that a message ce
Short messages (SMS) 51 Search for names as described under "Search entries" ("Telephone book" chapter Page 32). You can in
Short messages (SMS) 52 Open the message menu as de-scribed in "Inbox" and "Outbox". The messages menu is displayed. Press the s
Short messages (SMS) 53 Open the message menu and search for the message center en-try. Press the selection button next to "Message center&qu
Timer 54 Timer The timer function contains up to 10 switching times during which answering mode, outgoing messages, message transfer and call forwardi
Message transfer 55 Programming timer Press menu. The main menu is displayed. Press the selection button next to timer. The entry field for the fi
Message transfer 56 Use the two lower selection buttons and the control buttons (left/right) to find what needs to be changed in the selected t
Message transfer 57 Switching on timer Press timer. The display shows a clock as the symbol for activated timer. The timer sets the current func
Message transfer 58 Message transfer For message transfer the answering machine dials the saved call numbers con-secutively after each new incoming me
Message transfer 59 Settings for message transfer Press menu. The main menu is displayed. Press the selection button next to message transfer. The
User elements 6 User elements SMS-LED Flashes when there are new, unread SMS messages. Flashes quickly if the mail inbox is full and there is n
Message transfer 60 When entering the call numbers press the selection button next to "Call number" and make the desired settings using
Message transfer 61 the delete symbol for 2 seconds. To make further settings press stop. The settings are confirmed. To stop the entry press stop s
Message transfer 62 Sample call number entries For PABX the prefix for the public telephone network is dialled before each call number (refer also to
Individual ringing tone 63 Individual ringing tone If you want to select a different ringing tone from the standard one on the telephone you can recor
Individual ringing tone 64 Press the selection button next to "Ringing tone" and select it using the control buttons (up/down). The num
Call forwarding 65 Call forwarding If your telephone network or PABX supports the "call forwarding" function you can enter the required sett
Call forwarding 66 Settings for call forwarding Press menu. The main menu is displayed. Search for the "Call forwarding" entry using t
Call forwarding 67 When entering the target call num-ber set the first digit using the con-trol buttons (up/down). Digits and special symbols are d
Call forwarding 68 To make further settings press stop. The current setting is confirmed. To stop the entry press stop several times. The initial st
Automatic monitoring 69 Automatic monitoring If you have activated "automatic monitoring" the recording starts as soon as the handset is li
Contents 7 Contents Safety instructions... 3 Button allocation
Automatic monitoring 70 Settings for automatic monitoring Press menu. The main menu is displayed. Search for the "Automatic monitor-ing&quo
Security lock 71 Security lock In order to protect your Retell 540 office from unauthorised use you can lock the device with a PIN (personal identific
Security lock 72 After entry press the selection but-ton next to PIN. The device displays the choice of "Lock unit" or "Change PIN&quo
Mailboxes 73 Mailboxes General You have the option or setting up in addition to the actual answering machine up to 4 mailboxes. Each mailbox has its o
Mailboxes 74 Extension ... If you want to use the "Automatic call forwarding to mailbox" function you can ent
Mailboxes 75 Select the desired mailbox using the selection button. The settings menu for the selected mail-box is displayed. Search for the desir
Mailboxes 76 Using the mailboxes The corresponding symbols are displayed when you have set up mailboxes. In an-swering mode the number of ICMs in the
Settings 77 Remote access to mailboxes Remotely accessing mailboxes is done in the same manner as remotely accessing the answering machine. The preci
Settings 78 Settings Setting options Language ... German, English, French, Italian or Dutch Clock ...
Settings 79 My number Area ... Enter your area code here Number ... If you enter your own call number
Contents 8 Entering and saving entries ...29 Summary of possible characters ...
Settings 80 The "H" refers to the request key with hook flash- function. You can enter up to 15 characters. PABX ...
Settings 81 Setting menu Press menu. The main menu is displayed. Search for the "Settings" entry us-ing the control buttons (up/down).
Settings 82 When entering digits press the se-lection button next to the desired line. The entry location flashes. Change the settings using the c
Service menu 83 Service menu The service menu gives you the option of querying the current program version, recreating the default status, deleting th
Service menu 84 Search for the desired function us-ing the control buttons (up/down). All service menu functions are displayed. Press the select
Appendix 85 Appendix Service You have purchased a modern product of Tiptel AG made for Retell Ltd. It was de-signed and manufactured in Ratingen near
Appendix 86 2. Does not cover any faults or defects caused by accident, misuse, fair wear and tear, neglect, tampering with the equipment or any atte
Appendix 87 CE sign This device is approved for the connection and use within the analogue public tele-phone networks in all EC countries – according
Appendix 88 Troubleshooting Power failure The device is not operational during a power failure. The internal clock stops. But all settings are retaine
Appendix 89 function is not authorised. function is supported or needs to be authorised. Can not set up call forwarding Call forwarding settings are
Contents 9 Setting options for automatic monitoring ...69 Settings for automatic monitoring...
Appendix 90 Delivery status The following list states the default settings for your Retell 540 office. You can change these default settings individu
Appendix 91 Waiting period 60 seconds Repeat period 20 minutes Repetitions 2 OGM playback 5 Individual ringing tone Off Activation code for call f
Appendix 92 Technical Data Dimensions (W x H x D) Retell 540 office 220 x 50 x 190 mm Mains plug 53 x 68 x 44 mm Weight Retell 540 office 540 g M
Index 93 Index A Absence manager...25 Access code... 73 Adjusting the volume...
Index 94 Own call number ... 58 Own number... 79 P PABX ...
Brief operating instructions Record an outgoing message Select OGM using selection button Press and hold OGM. Start speaking. Release OGM
Operating card for remote control
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